My contract was approved. Why does it now say “Waitlist”?
If you received an email confirming your child’s contract was approved, and now see the word “Waitlist” on your contract, don’t panic! When a program goes on a waitlist, our registrar makes “Waitlist” part of the program’s name (ie: Newby – Waitlist) so new enrollees who see the name of the program know that the program is on a waitlist. Therefore, the program (not the child) is on a waitlist. We apologize for any confusion this may cause.
Why is my student still on a waitlist?
If the program you are trying to enroll in is on a waitlist, your registration was automatically placed on the waitlist when you submitted your registration. You will be notified by email when the waitlist is lifted, and asked if you would still like your registration processed. The program was placed on a waitlist due to a significant staffing shortage, and cannot be lifted until we are able to hire additional staff, therefore there is no way to know when the waitlist will be lifted. If you have any further questions, please contact us at 317-283-3817, ext. 123 or email@example.com.
Payments are accepted online by credit card or bank account. We are unable to take payments at the program site. In special circumstances, we may accept money orders at our administrative office; however, arrangements for this must be in advance. Please contact us at firstname.lastname@example.org for more information.
Is there an enrollment fee?
Yes. There is a nonrefundable enrollment fee of $35 per child due with your enrollment.
What information do I need to provide with my enrollment?
The enrollment form asks for basic information about your child (name, age, medical, etc.). You will also need to upload a copy of your child’s immunization records.
How do I change my AYS plan?
You may log into your account to make changes to your child’s schedule or to withdraw them.
How do I find out in which schools AYS operates?
For a full list and map of all schools in which AYS operates, please consult the Locations page. More information about each program can be found by clicking on a specific school.
How do I contact my AYS Youth Development Leader?
You can easily locate program contact information via the Locations page. Simply click on your school’s button and you will find this information on the following page.
How do I access my tax statements?
Tax statements for your account are available on January 1 for the previous calendar year. For instructions on how to download your tax statements, click here.
Does AYS offer financial assistance?
Yes. AYS provides limited financial assistance on a first-come, first-served basis to families who are at or below 200% of the Federal Poverty Level, and uses the FSSA Child Care Income Eligibility Determination & Fee Schedule to determine assistance eligibility. As you complete your child’s enrollment application, you will have the option to submit a financial assistance application.
Does AYS accept CCDF vouchers?
Yes. AYS accepts CCDF vouchers and recommends that families who meet the guidelines for CCDF vouchers, apply. Click here for information on the voucher application process.